Troubleshooting

This page collects issues that users might encounter when using DivBase.

Please feel free to contact us at dsn-eb@scilifelab.se if you're struggling!

User accounts and login

Authentication Issues

• Make sure you've verified your email address
• Check if you can login to your account on the DivBase Website. If it fails on the website it will also fail on the CLI.
• Try logging out and back in: divbase-cli auth logout then divbase-cli auth login